Please read the following terms and conditions before enrolling. By enrolling as a student of Swell Yoga + Wellness LLC you agree to the terms and conditions as laid out below:
- Liability Agreement
- General
- Purchases
1. Liability Agreement
Yoga includes physical movements as well as an opportunity for relaxation, stress reduction, and relief of muscular tension. As is the case with any physical activity, the risk of injury, even serious or disabling, is always present and cannot be entirely eliminated. If you experience pain or discomfort discontinue the activity and ask for support from the instructor. Continue to breathe smoothly. Students assume full responsibility for any and all damages that may incur through participation.
Yoga is not a substitute for medical attention, examination, diagnosis, or treatment. Yoga is not recommended and is not safe under certain medical conditions. By enrolling in a class, you affirm that a licensed physician has verified that you are in good health and physical condition to participate in such a fitness program. Students are responsible for informing instructors of any medical conditions or physical limitations before class. Students alone are responsible to decide whether to practice yoga and participation is at their own risk. By enrolling, you agree to irrevocably release and waive any claims that you have now or may have hereafter against Swell Yoga + Wellness LLC and its instructors.
By enrolling as a student at Swell Yoga + Wellness LLC, you release of all liability to the greatest extent allowed by law in the State of California.
2. General
- All students must have a unique online account associated with a unique email address.
- We highly encourage all students to register and pay online before class.
- We honor capacity limits: if a class is full and you have not signed up, you will not be able to attend.
- Up until four hours before class start time, you may cancel or change a booking online and your original payment will be issued as a credit. We do not offer refunds.
- Four-hour cancellation policy: Students may cancel anytime before class begins. If you cancel less than 4 hours before the start you will be charged a $15 late-cancel fee. While this $15 charge is standard no matter how you have paid, limited autopay, class packs, and drop-ins do not lose their credit. For drop-ins, refunds for a cancelled class before the 4-hour window will be returned as account credit. All other packages and autopay will have the credit returned to their package. Monthly unlimited subscribers will be charged a $15 late-cancel fee exactly 24 hours after class start time. Request for exceptions must be made within 24 hours. Please email support@swellyogastudio.com. You do NOT need to text the instructor. Please do not text or call teachers’ personal numbers in the hour before class to tell them you are not coming. We appreciate your intentions, but this is distracting for the teacher and impacts their ability to be present for the start of class.
- No-show policy: A no-show will result in a deduction from your method of payment (drop-in, class pack, or limited subscription.) Monthly unlimited subscribers will be charged a $25 no-show fee exactly 24 hours after class start time. Request for exceptions must be made within 24 hours. Please email support@swellyogastudio.com. You do NOT need to text the instructor. Please do not text or call teachers’ personal numbers in the hour before class to tell them you are not coming. We appreciate your intentions, but this is distracting for the teacher and impacts their ability to be present for the start of class.
- Late policy: Students who enter after class has started will be marked “late” and receive an email follow-up from our support staff. After a second “late” designation, they will be charged a $10 late fee through the card they have on file. After two (2) late charges in the same class, they will be asked to find a different class that works with your schedule. All late fees go to support our donation-based community classes.
- Cancellation policy for workshops and special events: Cancellations more than one week in advance will be transferred to credit at Swell Yoga Studio. Cancellations made less than one week in advance are not available for credit but can be transferred to another student. (Please note, retreat and YTT cancellations are subject to their own terms and conditions made available to participants upon registration).
- The schedule is subject to change without prior notice. Please check the online signup for the most up-to-date schedule. Swell Yoga is not liable to refund, credit, transfer, or offer compensation for classes that are late, changed, or cancelled for any reason.
- Swell Yoga is not responsible for personal belongings.
- Terms and conditions are subject to change without prior notice.
3. Purchases
Individual classes and class packs
You may purchase classes individually as a “drop-in” or in a pack of 5 or 10 classes. 5-class packs must be used within 6 months of purchase date. 10-class packs must be used within 12 months of purchase date. Class packs may not be suspended or extended. No refunds.
New student 3-class pack (one per new student)
For students who have never been to Swell. (ie: Choose between this or the new student one month unlimited below.) One per new student. Unlimited packages may not be shared, suspended, or extended. No refunds. Must be used with 90 days of purchase.
New student one month unlimited (one per new student)
For students who have never been to Swell. (ie: Choose between this or the new student 3-pack above.) You may purchase an unlimited amount of classes for a 30-day period. One per new student. Unlimited packages may not be shared, suspended, or exte nded. No refunds.
Monthly autopay
You may purchase monthly autopay packages that accommodate attendance frequencies of:
- 1 class/week (4 total per month + 30% off drop-ins)
- 2 classes/week (8 total per month + 30% off drop-ins)
- Unlimited (+ 30% off drop-ins)
- Household (For for up to two adults and all dependents. Not good with any other discounts.)
Once you purchase, the amount will automatically be deducted from your method of payment each month. Unused class credits are reset each month. Autopay packages may not be shared, with the exception of Household Unlimited, which are intended for up to two adults and all dependents sharing a household.
If you would like to cancel your autopay plan, please send a request to cancel through your account or email support@swellyogastudio.com no less than 30 days before your next scheduled payment. If the payment goes through and less than 30 days notice is given, the payment will not be refunded.
Discounts and donations
A 10% discount is available to academic students and teachers, seniors, farmers, and frontline workers (including healthcare and veterans) subject to proof of ID.
- “Students” and “teachers” refers to a full-time educational role in an academic setting.
- “Seniors” does not have an age limit: if you feel you’ve been around long enough to earn it, we won’t question you!
- “Farmers” refers to anyone who whose income is at least 50% reliant on agricultural production.
Please honor the students, teachers, seniors, farmers, and frontline workers in your life by not abusing this offer.
We want yoga to be widely available and accessible to everyone. We also need to stay in business! We will always explore ways to give back to our beloved Coastside community and neighbors while making successful and sustainable business decisions. Please ask us about sponsorships and donations in partnership with local businesses, schools, and nonprofits. Your feedback is important to us!